Have a Question?
< All Topics

Unhandled exception hexadecimal value 0x00

If you get the message “unhandled exception hexadecimal value 0x00, is an invalid character. Line 1, position 1”, then this is most likely a corruption in one of the data files that are used to save information.

The solution is to delete some files on your PC.

To do this, you have to navigate to a specific Folder on your PC. The Screen Shots below will show you what to do:

First Open your Windows Explorer (the one you use to locate Files on your PC). Then:

Then, if you are using NinjaTrader:

Or if you are using the Stand-laone version:

Previous Unable to locate a valid MTP license
Table of Contents