Help Centre

Unhandled exception hexadecimal value 0x00

If you get the message “unhandled exception hexadecimal value 0x00, is an invalid character. Line 1, position 1”, then this is most likely a corruption in one of the data files that are used to save information:

The solution is to delete some files on your PC.

To do this, you have to navigate to a specific Folder on your PC. The Screen Shots below will show you what to do:

First Open your Windows Explorer (the one you use to locate Files on your PC). Then:

Then, if you are using NinjaTrader:

Or if you are using the Stand-alone version:

Then your software should be able to open OK.

Please remember that although MTPredictor has automatic setups, we do not suggest that you just follow these blindly as if it were a black box mechanical system, judgement is needed in filtering the automatic setups, particularly with respect a clear larger degree trend. Each Trader must take responsibility for deciding on whether their own Analysis is clear and fits in with their own (personal and unique) Trading Plan.